Privacy Policy & Terms of Service

The privacy policy is effective November 1, 2020. Last updated November 1, 2020

This website (“Hazlo”) and all of the tools and services on this website are owned and operated by Neuralastic Inc. (“Neuralastic”).

At Neuralastic, we value the trust you place in us when you visit one of our websites or use one of our web services. We’ve built an enduring reputation for using technology and data to bring transparency, integrity and efficiency to everyone we serve. Part of our commitment to transparency and integrity is making sure you understand what data we collect, how we use it and how it may be shared.

This Privacy Policy (“Policy”) describes how we collect and use your personal information when you visit our websites, use our mobile and web applications, or call us on the phone. In this Policy, “we” and “our” references Neuralastic and “you” and “your” references any person who uses any of our websites, services and/or applications.


By visiting Neuralasti​c and Hazl​o​ (collectively referenced as “Services”), and/or licensing and using our products and services including, but not limited to, the aforementioned Services , you accept the practices described in the policy. This Policy applies to the use of any Neuralastic websites or services which either link directly to this Policy, display this Policy, or otherwise indicate that this Policy applies (collectively referenced as “Sites and Services”). "Preview," "Beta," "Promotional," or other similar types of non-standard or pre-release software, services, or websites may be governed by different or additional terms, such as a non-disclosure agreement or other terms. In some cases, certain software, websites or services from companies other than Neuralastic will be governed by separate policies owned by those companies.

By accessing or using Neuralastic Sites and Services covered by this Policy, you agree to this Privacy Policy. If you do not agree to this Policy, do not access or use these Sites and Services. By continuing to use Neuralastic Sites and Services, you are authorizing your acceptance of the terms and conditions explained in this Policy.


We want you to know that we collect personal information actively and passively, and we sometimes obtain information from third-party sources (“Your Data”).

Cookies in Use

Cookie Domain Type Description Duration
LS_CSRF_TOKEN Necessary This cookie is set by the provider Cloudflare. This cookie is used for the purpose of website security that is Cross-Site-Request forgery prevention. It is used to identify the trusted web traffic. session
isiframeenabled Necessary
This cookie is set by Hazlo to get assurance that IFrames are enabled by your browser. 1 day
663a60c55d Necessary

This cookie is set by to identify your browser &, subsequently, help in providing chat support to you. session
_zcsr_tmp Necessary
This cookie is set by to set conversation logs for chats.

Information You Give Us

We collect certain “Personally Identifiable Information” from you when you use our Sites and Services or sign up to our Services, that can be used to identify you, such as your name, email address, mailing address, telephone number, and any other information that we deem relevant for the purpose of providing you with our Services or which you provided to use voluntarily. This category also includes information tied to your identity that you provide us through other means, such as emails to our support service.

Information We Get From Others

We may get information about you from other sources and add this to information we get from your use of our Sites and Services.

Information Automatically Collected Through the Use of the Site

Whenever you visit our Site, we may automatically collect “Non-identifying Information” from you, such as your referring URL, browser, operating system, language preference, cookie information, and Internet Service Provider. We may also collect data about you provided by analytics and advertising services, as well as data collected by social media platforms. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, this information alone cannot usually be used to identify you.

Information About Use of Our Sites and Services by Consumer Users and Their End Users

If you are a consumer user of our Sites and Services and have subscribed to (including any non-productive evaluation/pilot use of) or licensed any of our services, we will collect certain analytics and operational data and information, including data and information regarding your access to or use of the services, e.g., performance statistics and usage data, (“Analytics and Operational Data”) pertaining to content that is entered into, submitted to, uploaded to, or transmitted using the services by you, on your behalf, or by your end users and any information you submit in connection thereto (“Customer Content”) (i) for purposes of analysing use of the Sites and Services by you and your end users and (ii) to operate, maintain, and improve our Sites and Services.


We use your information in the following ways:


We may share or transfer your personal information to third parties only in the following limited circumstances:

We will display your Your Data within the Sites and Services as directed by you. If you elect to use a third party application through the Sites and Services, then we may share or disclose Your Data with that third party application as directed by you. Please remember that we are not responsible for the privacy practices of such third parties so you should make sure you trust the application and that it has a privacy policy acceptable to you.

With Trusted Service Providers and Business Partners.

We may utilize trusted third party service providers to assist us in delivering, improving, protecting and promoting the Sites and Services. For example, we may use third parties to help host our Services, send out email updates, perform analyses related to the operation of the Services, or process payments. These third party service providers may have access to Your Data for the limited purpose of providing the service we have contracted with them to provide. We may share aggregated and/or anonymized data with third party providers for their own uses, but do not share individual, attributable data to third parties for their own use. They are required to have a privacy policy and security standards in place that are at least as protective of your information as is this Privacy Policy.

In Connection With a Sale or Change of Control.

If the ownership of all or substantially all of our business changes, we may transfer your information to the new owner so that the Sites and Services can continue to operate. In such case, your information would remain subject to the promises and commitments contained in this Privacy Policy until such time as this Privacy Policy is updated or amended by the acquiring party upon notice to you.

Other Access to or Disclosure of Your Information

We restrict access to any data and content you transmit to our Sites and Services or is otherwise made available via the Sites and Services to our employees, payment processors, contractors and agents who need to know that information in order to perform the Sites and Services. All of these individuals are subjected to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Security and Information Protection

We take security seriously. We take various steps to protect information you provide to us from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of technology. We use commercially reasonable and industry-standard physical, managerial, and technical safeguards to preserve the integrity and security of your information.


All machine learning, deep learning or other algorithms (algorithms) developed with or through provide no guarantee of accuracy or reliable outputs. These algorithms are constantly changing and are variables of the current state of technology and data you provide. Neuralastic is not liable for any of the algorithms, their outputs or usage.

Usage of algorithms

All algorithms are limited in functionality and are to be used with human oversight.

Algorithms in healthcare

The algorithms are not HIPAA certified due to their ever-evolving nature. They cannot be used for automating actions such as, but not limited to, diagnosis, testing, prognosis or detection. The algorithms cannot be used as a substitute or support for tasks meant to be performed by medical professionals.


What is a cookie ?

A cookie is a small file placed onto your device that enables any site’s features and functionality. For example, cookies enable us to identify your device, secure your access to Neuralastic and our sites generally, and even help us know if someone attempts to access your account from a different device. Cookies also enable you to easily share content on Neuralastic and help us serve relevant ads to you.

What are cookies used for?

Cookies can be used to recognize you when you visit a site, remember your preferences, and give you a personalized experience that's in line with your settings. Cookies also make your interactions with a site faster and more secure, for example: we are able to track your device and usage, and this lets us know when someone accesses your account from an unrecognised device. (Do Not Track (DNT) is a concept that has been promoted by regulatory agencies such as the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites by using browser settings. The World Wide Web Consortium (W3C) has been working with industry groups, Internet browsers, technology companies, and regulators to develop a DNT technology standard. While some progress has been made, it has been slow. No standard has been adopted to this date. As such, Neuralastic does not generally respond to "do not track" signals.)

Does Neuralastic use cookies?

We may use cookies and other technologies to ensure everyone who uses Neuralastic has the best possible experience. Cookies also help us keep your account safe. By continuing to visit or use our Sites and Services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy.

When does Neuralastic place cookies ?

We use cookies on our sites i.e. Neuralasti​c​ and Hazl​o.​ Any browser visiting these sites will receive cookies from us. We also place cookies in your browser when you visit non-Neuralastic sites. Cookies allow us to bring you advertising both on and off the Neuralastic sites, and bring customized features to you through Neuralastic plugins such as our "Share" button.

How are cookies used for advertising purposes ?

Cookies and other ad technology such as beacons, pixels, and tags help us serve relevant ads to you more effectively. They also help us provide aggregated auditing, research, and reporting for advertisers, understand and improve our service, and know when content has been shown to you.

Note: Because your web browser may request advertisements and beacons directly from third party ad network servers, these networks can view, edit, or set third party cookies, just as if you had requested a web page from their site. Ads served by Neuralastic may also set third party cookies.

If you are a Neuralastic consumer but logged out of your account on a browser, Neuralastic may still continue to log your interaction with our services on that browser for up to 30 days in order to generate usage analytics for our services, which analytics we may share in aggregate form with our advertising customers. Unless you clear these cookies from your browser, we may use this information to:

We do not provide any personal information that we collect to advertisers unless you have given us permission to do so. You can opt-out of interest-based advertising from our customers, as well as our customers' advertising on Neuralastic based on data collected through third party sites, by adjusting your settings. Please note that opting out will not remove advertising from the pages you visit; it will mean that the ads you see may not be matched to your interests. If you are not a Neuralastic member, learn more about cookies and how to opt out.

Controlling cookies

Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

What to do if you don't want cookies to be set or want them to be removed ?

If you don't want us to use cookies when you visit our Sites and Services, you can opt-out of some cookies on your settings page. In order for us to recognize that you have opted out of cookies, we have to place our Sites and Services opt-out cookie on your device so we can know not to set other Sites and Services cookies the next time you visit. If you do not want to receive cookies, you can also change your browser settings on your computer or other device you're using to access our services. If you use our Sites and Services without changing your browser settings, we'll assume that you're happy to receive all cookies on our Sites and Services. Most browsers also provide functionality that lets you review and erase cookies, including our Sites and Services cookies. Please note that our Sites and Services will not work properly without cookies.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit -, or


If you are accessing or using the Site and Services from outside the United States, please be aware that collected information may be transferred to, stored in, and processed in the United States (where certain of our and our service providers’ servers and databases are located and operated). The data protection and related laws and regulations of the United States might not be as comprehensive as those in the country from which you are accessing the Site or services.


If you are a visitor from the European Economic Area, our legal basis for collecting and using the personal information described in this Policy will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to process the personal information collected from you or may otherwise need the personal information to protect your vital interests or those of another person. If this is the case, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be to conduct our business and communicate with you as necessary to provide our services to you and for our other legitimate interests, for instance, responding to your queries, improving our services or for the purpose of detecting or preventing illegal activities.

If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Information, or object to the use of your Personal Information on these grounds, please contact us at the address provided under the “Contact Information” heading below.


The Sites and Services are not intended for use by anyone under the age of 16, nor do we knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, you may not attempt to register for the Sites and Services or send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we confirm that we have collected personal information from someone under the age of 16 without verification of parental consent, we will delete that information promptly. If you are a parent or legal guardian of a child under 16 and believe that we might have any information from or about such child, please contact us at the email address provided under the “Contact Information” heading below.


We reserve the right to change our Privacy Policy at any time. If we make changes, we will post them and will indicate on this page the policy’s new effective date. If we make material changes to this policy, we will notify you by email or through notice on the Sites and Services.


We welcome your comments or questions about this privacy policy. You may also contact us via email at​